Terms & Conditions

Last Updated: May 16, 2026

These Terms & Conditions (“Terms”) govern your use of the Rise Logistics Group LLC website. By accessing or using this website, you agree to these Terms. If you do not agree with these Terms, please do not use this website.

Website Use

This website is provided for general informational and business inquiry purposes. You agree to use this website only for lawful purposes and not to interfere with the operation, security, performance, or functionality of the website.

No Guarantee of Services, Pricing, or Availability

Information on this website is provided for general informational purposes only. Service availability, rates, pickup times, delivery times, transit times, carrier availability, capacity, insurance options, and service details are not guaranteed unless confirmed in writing by Rise Logistics Group LLC.

Quote Requests

Submitting a quote request, contact form, email, chat message, or phone inquiry does not create a contract, shipment agreement, guaranteed rate, or service commitment. Any freight service, pricing, shipment arrangement, insurance coverage, or special requirement must be reviewed and confirmed separately in writing.

Freight and Logistics Information

Freight transportation involves factors outside our control, including weather, traffic, carrier availability, equipment availability, border delays, inspections, shipper or consignee delays, accidents, market conditions, and regulatory issues. We are not responsible for errors, omissions, delays, or changes in information displayed on the website.

Customer Responsibilities

You are responsible for providing accurate, complete, and timely information when submitting a quote request or shipment inquiry. This includes shipment details, pickup and delivery locations, freight dimensions, weight, commodity type, special handling needs, accessorial requirements, insurance needs, and any time-sensitive requirements.

Rise Logistics Group LLC is not responsible for issues, delays, price changes, service limitations, or shipment problems caused by incomplete, inaccurate, or outdated information provided by a customer, shipper, consignee, or third party.

Insurance, Claims, and Liability

Any references to insurance, cargo coverage, claims support, or shipment protection are general in nature. Insurance availability, coverage limits, exclusions, deductibles, documentation requirements, and claims procedures vary by shipment and must be confirmed in writing before shipment movement.

Rise Logistics Group LLC does not guarantee that any shipment will be covered by a particular insurance policy unless such coverage is expressly confirmed in writing.

Intellectual Property

All website content, including text, graphics, logos, images, icons, design elements, layout, code, and other materials, is owned by or licensed to Rise Logistics Group LLC unless otherwise stated. You may not copy, reproduce, distribute, modify, republish, or use website content without written permission.

Third-Party Links and Tools

This website may contain links to third-party websites or use third-party tools, plugins, forms, chat widgets, maps, analytics, or embedded content. We are not responsible for the content, policies, security, availability, or practices of third-party websites or tools.

Privacy

Your use of this website may involve the submission or collection of information. Please review our Privacy Policy and Cookie Policy for more information about how we collect, use, and protect information.

No Warranties

This website is provided on an “as is” and “as available” basis. We do not warrant that the website will be uninterrupted, error-free, secure, current, accurate, or free from viruses or harmful components.

Limitation of Liability

To the fullest extent permitted by law, Rise Logistics Group LLC is not liable for any direct, indirect, incidental, consequential, special, punitive, or other damages arising from your use of this website, reliance on website information, inability to access the website, submission of forms, interaction with third-party tools, or use of third-party links.

Indemnification

You agree to indemnify, defend, and hold harmless Rise Logistics Group LLC from and against any claims, damages, losses, liabilities, costs, or expenses arising from your misuse of the website, violation of these Terms, violation of applicable law, or submission of inaccurate or unauthorized information.

Changes to These Terms

We may update these Terms at any time. Updated Terms will be posted on this page with a revised “Last Updated” date. Your continued use of the website after changes are posted means you accept the updated Terms.

Governing Law

These Terms are governed by the laws of the United States and the applicable laws of the state in which Rise Logistics Group LLC operates, without regard to conflict of law principles.