Privacy Policy

Last Updated: May 16, 2026

Rise Logistics Group LLC (“Rise Logistics Group,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a form, request a freight quote, use our chat tools, or communicate with us.

This Privacy Policy applies to information collected through our website and related online forms, chat tools, and digital communications.

Information We Collect

We may collect information you voluntarily provide, including your name, company name, business email address, phone number, pickup and delivery details, shipment information, quote request details, and any other information you submit through our website forms, chat tools, email, or phone communications.

We may also collect certain technical information automatically, such as your IP address, browser type, device information, pages visited, referring website, date and time of visit, and website usage activity.

Business Contact Information

Because Rise Logistics Group provides business-to-business freight and logistics services, much of the information we collect may be business contact information, such as company names, business email addresses, business phone numbers, shipment details, and related commercial inquiry information.

How We Use Information

We may use collected information to:

Respond to quote requests, contact forms, and customer inquiries
Provide freight, logistics, and transportation-related services
Communicate about shipments, pricing, service options, or support
Improve our website, forms, chat tools, and customer experience
Protect our website, business, customers, and systems
Prevent fraud, verify requests, and support security procedures
Comply with legal, regulatory, operational, or security obligations

How We Share Information

We may share information with service providers, technology vendors, freight partners, carriers, brokers, compliance resources, insurance providers, or other parties when necessary to respond to your request, coordinate freight services, operate our website, protect our business, or comply with applicable law.

No Sale of Personal Information

We do not sell your personal information. We do not share personal information for monetary compensation. If our practices change in the future, we will update this Privacy Policy as required by applicable law.

Third-Party Tools

Our website may use third-party tools such as chat widgets, analytics platforms, hosting providers, form tools, security tools, or embedded content. These providers may collect information according to their own privacy practices.

Third-party tools may include website hosting, WordPress plugins, form tools, chat tools, security tools, analytics tools, or similar technologies used to operate and improve the website.

Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to help the site function, understand website activity, improve performance, support security, and provide chat or communication features. For more information, please review our Cookie Policy.

Do Not Track Signals

Some browsers offer a “Do Not Track” signal. Because there is no uniform industry standard for responding to these signals, our website may not respond to Do Not Track signals at this time.

Data Security

We take reasonable steps to protect information submitted through our website. However, no website, email, form, or online transmission method is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, and protect our business interests.

Your Choices

You may contact us to request that we update, correct, or delete certain personal information, subject to legal, operational, security, or recordkeeping requirements.

Authorized Requests

If you submit a privacy-related request, we may need to verify your identity or authority before responding. This helps protect information from unauthorized access or deletion.

Children’s Privacy

Our website is intended for business and commercial use and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

California Privacy Notice

If you are a California resident, you may have rights regarding personal information under applicable California privacy laws. You may contact us using the information below to request more information about the personal information we collect, use, or disclose.

California privacy laws may provide certain consumers with rights to know, access, correct, delete, or limit certain uses of personal information, subject to legal exceptions.